If you have a Logitech wireless mouse, and you get a message saying Device driver software was not successfully installed when you plug your unifying receiver into your PC, you’re not alone. Many Windows are reporting this problem as well. But no worries, this is not at all a hard problem to fix.
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If you’re bugging by this problem, no worries. Many Windows users are able to resolve it with one of the following solutions. You may not have to try them all; just work your way down until you find the one that works.
Try these fixes, one at a time
1: Copy the driver file from a well-functioning computer
- Logitech Unifying software lets you manage your devices that use a Unifying receiver. You can add or remove devices using the software's wizard or use advanced mode.
- This app is great! It allows Chrome OS computer owners to set-up a single Logitech Unifying Receiver to be used with multiple Logitech Keyboards, Mice, and Trackballs without using a Windows or Mac OS computer. Please note that from the factory a Logitech Unifying Receiver is unpaired with any device inclusive of the device it came with.
Drivers for Operating System (s) Connects up to six Unifying compatible mice and keyboards to each computer so you don’t sacrifice extra USB ports. Advanced 2.4 GHz wireless technology for a powerful, reliable connection free of delays and dropouts. Compatible with the following Logitech mice: MX Master 2S, MX Anywhere 2S, MX Master, MX. Feb 21, 2021 Download and Installing the Dell Unifying Software. Browse to the Dell Unifying Software page. On the Dell Unifying Application page click Download File. Click Save on the Enter name of file to save to. Screen (Make note of where the file was downloaded) Browse to where the file was download and double-click the file.
If your current PC lacks needed driver file, your mouse receiver won’t work as good as it should. To fix it:
1) Go to C:Windowsinf to find the usb.PNF and usb.inf files. If you can see them in your current PC, then move on to methods below.
2) If you can’t see them, copy them from another computer whose USB receiver is working properly and paste them onto this folder.
3) If you don’t have another computer, see if you can find them via this path C:Windows System32.
4) If you can fine the usb.inf and usb.PNF files, still, copy and paste them to the folder C:Windowsinf.
2: Remove possible conflict applications
If you have MotionInJoy installed on your PC, it could be the culprit. It’s reported to be conflict with Logitech unifying receiver. You can remove it:
1) On your keyboard, press the Windows logo key and click Control Panel.
2) View by Category and click Uninstall a program.
3) Right-lick MotionInJoy and click Uninstall.
4) Type in regedit in the search bar and then open it.
5) On your keyboard, press the Ctrl key and F at the same time to open a search window. Type DS3.
6) Delete all the DS3 files that you can see, especially the DS3.exe file.
7) Unplug your Logitech Unifying Receiver.
8) Restart your computer and then plug in your Logitech Unifying Receiver.
9) Wait for Windows Update to help you find the correct driver.
3: Update Mouse and USB Drivers
One of the most common causes of an unresponsive keyboard is an outdated mouse or USB driver.
There are two ways you can get the right drivers for your mouse and USB port: manually or automatically.
Manual driver update – You can update your drivers manually by going to the manufacturer’s website and searching for the most recent correct driver. Note that for your USB driver, you may need to try both the manufacturer of your PC and also the manufacturer of your USB port’s chip set. Be sure to choose only drivers that are compatible with your variant of Windows 10.
Automatic driver update – If you don’t have the time, patience or computer skills to update your drivers manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for your exact mouse and USB port, and your variant of Windows 10, and it will download and install them correctly:
1) Downloadand install Driver Easy.
2) Run Driver Easy and clickthe Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged mouse device and/or USB port to automatically download and install the correct version of that driver (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
4: Run Logitech Unifying Receiver as administrator
1) On your keyboard, press the Windows logo key and R at the same time. Type devmgmt.msc and press Enter.
2) Expand Mice and other pointing devices, right-click HID-compliant mouse and click Disable.
3) Download Logitech Unifying Software. After the download, right-click the icon and click Run as administrator.
4) After the installation, right-click Logitech Unifying Software in the Start panel and click Run as administrator.
5) Your Logitech receiver should be able to work now.
5: Perform a hard rest
Note: When performing a hard reset, you must disconnect or remove all peripheral devices. You should start and test the computer by itself, and then reconnect one peripheral device at a time.
1) Turn off your computer.
2) Remove the computer from any port replicator or docking station.
3) Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
4) Unplug the AC adapter from the computer.
5) Remove the battery from the battery compartment(If you are using a laptop).
6) Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.
7) Insert the battery and plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices.
8) Press the Power button to turn on the computer.
9) If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enterkey.
10) After reconnecting each of the peripheral devices, run Windows Update to update all device drivers.
Logitech is the leader in the Mouse and Keyboard segment. Their keyboards and mice are used all over the world because of their quality and reliability. Their wireless range of keyboards and mice are also very top notch and now they come with their proprietary Logitech Unifying technology. In this post I will tell you about the Logitech Unifying Receiver and how to pair additional Logitech devices to it.
What is Logitech Unifying Receiver?
Logitech Unifying Receiver is a tiny little Wireless USB Receiver for compatible Logitech wireless mice and keyboards. It is so small that it is barely visible if you plug this device in your laptop or computer. Logitech Unifying Receiver lets you connect to up to 6 compatible Logitech wireless devices (Keyboard or Mouse) with a single unifying receiver, so you do not have to buy or use the receiver for each logitech compatible device every time. This receiver works at 2.4 GHz wireless range and uses one USB port for operation.
Range of Logitech Unifying Receiver: Up to 30 feet (10 meters) for a compatible unifying Mouse or Keyboard in clear line sight i.e. without any obstacles in between the receiver and device.
How to Connect Mouse or Keyboard using Logitech Unifying Receiver
First of all you need to download the Logitech Unifying Receiver Software from the link given below.
Steps to Pair Logitech Compatible Devices with Logitech Unifying Software
1. Install the Logitech Unifying Receiver Software from the link mentioned above
2. Plug-in your Logitech Unifying Receiver in the usb port of your computer. Launch the Logitech Unifying Receiver Software and click on Next
3. Now Restart you Logitech Wireless Device by switching it OFF and then ON. Wait for some time.
4. Now when you see the message Device Detected on the Screen, do the following for keyboard or mouse.
Keyboard: Type anything in the text box shown on the screen to make sure that the keyboard is typing or working.
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Mouse: Move your Mouse to see that mouse cursor is moving on your screen
5. If you are able to do these things then select ‘Yes’ to confirm that the device is successfully detected and working. If your device is not working then select ‘No’ and click Next to restart the pairing process from the beginning from Step 1.
6. Click on finish to exit the software or select ‘Pair Another Device’ to add new a device. You can connect up to six devices using this single unifying receiver.
Note: You should always keep away your mobile phones and other devices that emit radio waves from the Receiver otherwise they will cause interference with receiver waves and you will not get full range and your Logitech device can lag sometimes.
List of Logitech Unifying Receiver Compatible Devices
Logitech Mouse
Wireless Mouse M235
Anywhere Mouse M905
Wireless Mouse M525
Touch Mouse T620
Zone Touch Mouse T400
Wireless Mouse M325
Performance Mouse M950t
Logitech Keyboards
Wireless Keyboard K270
Wireless Touch Keyboard K400r
Wireless Keyboard K230
Wireless Illuminated Keyboard K800
Logitech Mouse + Keyboard Combo
Logitech Wireless Combo MK330
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Logitech Wireless Combo MK520
Logitech Wireless Desktop MK710